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Terms of Service for Trax

Effective Date: 6/1/2025 | Last Updated: 9/4/2025

1. Acceptance of Terms

By downloading, installing, accessing, or using the Trax mobile application ("App" or "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

These Terms constitute a legally binding agreement between you and Corner Office Software LLC, a Delaware limited liability company ("Company," "we," "us," or "our").

2. Age Requirements and Eligibility

2.1 Minimum Age

You must be at least 13 years old to use our Service. If you are under 13, you are not permitted to use the App and must not provide any personal information to us.

2.2 Parental Consent

If you are between 13 and 18 years old, you represent that you have your parent's or legal guardian's permission to use the Service and that they have agreed to these Terms on your behalf.

2.3 Capacity to Contract

You represent that you have the legal capacity to enter into this agreement and that you are not prohibited from using the Service under applicable law.

3. License to Use the Service

3.1 Grant of License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on your personal mobile device for your personal, non-commercial use.

3.2 License Restrictions

You may not:

  • Copy, modify, distribute, sell, or lease any part of our Service
  • Reverse engineer, decompile, or disassemble the App
  • Remove or alter any proprietary notices or labels
  • Use the Service for any commercial purpose without our written consent
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems to access the Service (except as permitted by us)
  • Create derivative works based on the Service

4. User Guidelines and Acceptable Use

4.1 Prohibited Activities

You agree not to:

  • Post false, misleading, or fraudulent wildlife reports
  • Harass, threaten, or intimidate other users
  • Post content that is illegal, harmful, or violates others' rights
  • Spam or send unsolicited communications
  • Impersonate another person or entity
  • Interfere with the proper functioning of the Service
  • Use the Service to violate any applicable laws or regulations

4.2 STRICTLY PROHIBITED CONTENT

ZERO TOLERANCE POLICY FOR INAPPROPRIATE CONTENT

The following content is strictly prohibited and will result in immediate account termination:

4.2.1 Explicit Content

  • Pornographic, sexually explicit, or sexually suggestive content
  • Nudity or partial nudity
  • Sexual acts or sexualized content
  • Adult content of any kind

4.2.2 Violent or Harmful Content

  • Graphic violence, gore, or disturbing imagery
  • Content depicting or promoting violence against people or animals
  • Self-harm or suicide-related content
  • Content that could cause physical or emotional harm

4.2.3 Hate Speech and Discrimination

  • Content that promotes hatred, violence, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
  • Slurs, derogatory language, or offensive stereotypes
  • Content that incites violence or hatred

4.2.4 Harassment and Bullying

  • Personal attacks, threats, or intimidation
  • Cyberbullying or online harassment
  • Stalking or unwanted contact
  • Content designed to embarrass, humiliate, or shame others

4.2.5 Illegal Content

  • Content that violates any local, state, federal, or international law
  • Content promoting illegal activities
  • Copyright infringement or intellectual property violations
  • Fraudulent or deceptive content

4.2.6 Inappropriate Wildlife Content

  • Content that shows harm to wildlife (except for legitimate safety reporting)
  • Content promoting illegal hunting, poaching, or animal cruelty
  • Misleading or false wildlife information that could endanger others
  • Content that violates wildlife protection laws

4.2.7 Spam and Commercial Content

  • Unauthorized advertising or promotional content
  • Spam, repetitive, or irrelevant content
  • Content designed to manipulate or deceive users
  • Pyramid schemes or other fraudulent business practices

4.3 Content Enforcement

  • Immediate Action: Any violation of our content policies will result in immediate content removal and account suspension or termination
  • No Warnings: We maintain a zero-tolerance policy for inappropriate content
  • Reporting: Users are encouraged to report inappropriate content immediately
  • Review Process: All reported content will be reviewed promptly
  • Appeals: Limited appeal process available for account terminations

4.4 Wildlife Reporting Guidelines

When creating wildlife reports, you must:

  • Provide accurate information about animal sightings
  • Use appropriate and respectful language
  • Not post false or misleading reports
  • Respect wildlife and their habitats
  • Follow local laws and regulations regarding wildlife
  • NEVER post inappropriate content in wildlife reports

4.5 Content Standards

All content you post must be:

  • Accurate and truthful
  • Respectful and appropriate
  • Your own original content or properly attributed
  • Compliant with applicable laws
  • Free from any inappropriate content as defined above

5. Account Creation and Security

5.1 Account Registration

To use certain features of the Service, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information up to date
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

5.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Using strong, unique passwords

5.3 Account Termination

We reserve the right to suspend or terminate your account immediately if you violate these Terms, especially our content policies. No refunds will be provided for terminated accounts.

6. User Content

6.1 Your Content

You retain ownership of content you create and share through the Service ("User Content"). However, by posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.

6.2 Content Responsibility

You are solely responsible for your User Content and its consequences. We do not endorse or control User Content and are not responsible for its accuracy or legality.

6.3 Content Moderation and Enforcement

We reserve the right to:

  • Review, edit, or remove User Content at any time
  • Suspend or terminate accounts immediately for content violations
  • Report illegal content to appropriate authorities
  • Implement automated content filtering systems
  • Take immediate action against inappropriate content without prior notice

6.4 Content License

By posting User Content, you grant other users a license to view and interact with your content as permitted by the Service's functionality.

6.5 Content Reporting

Users can report inappropriate content through:

  • In-app reporting features
  • Email to our support team
  • Direct contact through the app

All reports will be reviewed promptly, and appropriate action will be taken.

7. Privacy and Data Protection

7.1 Privacy Policy

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You can view our Privacy Policy at: https://cornerofficesoftware.com/trax/privacy

7.2 Data Collection

We collect information necessary to provide the Service, including location data, wildlife reports, and user interactions. See our Privacy Policy for details.

7.3 Data Security

We implement reasonable security measures to protect your information, but cannot guarantee absolute security.

8. Third-Party Services

8.1 Integration with Third Parties

Our Service may integrate with third-party services, including:

  • Google Maps for location services
  • Firebase for data storage and authentication
  • Push notification services

8.2 Third-Party Terms

Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for third-party services or their content.

8.3 Third-Party Content

The Service may display content from third parties. We do not endorse or control such content and are not responsible for its accuracy or legality.

9. Advertisements and Promotions

9.1 Advertising

We may display advertisements or promotional content within the Service. These advertisements may be targeted based on your usage patterns and preferences.

9.2 Third-Party Advertisers

Advertisements may be provided by third parties. We are not responsible for the content of advertisements or the products or services advertised.

9.3 Promotional Communications

We may send you promotional communications about our Service or third-party offers. You can opt out of these communications at any time.

10. Service Availability and Updates

10.1 Service Availability

We strive to maintain Service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

10.2 Updates

We may update the App from time to time to improve functionality, fix bugs, or add new features. Updates may be automatic or require manual installation.

10.3 Internet Requirements

The Service requires an internet connection. You are responsible for your internet connection and any associated costs.

11. Inactive Accounts

11.1 Account Inactivity

We may suspend or terminate accounts that have been inactive for an extended period. We will provide reasonable notice before taking such action.

11.2 Data Retention

We may retain your data for a reasonable period after account termination for legal, safety, or operational reasons.

12. Changes to Terms and Service

12.1 Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting updated Terms in the App
  • Sending a notification through the Service
  • Updating the "Last Updated" date

12.2 Continued Use

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

12.3 Service Modifications

We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features in the App.

13.2 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms, especially our content policies.

13.3 Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and data
  • Provisions that by their nature should survive termination will remain in effect
  • No refunds will be provided for accounts terminated due to policy violations

14. Disclaimers and Limitations of Liability

14.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

14.2 Wildlife Safety Disclaimer

THE SERVICE IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT GUARANTEE YOUR SAFETY. WILDLIFE BEHAVIOR IS UNPREDICTABLE. ALWAYS EXERCISE CAUTION AND FOLLOW LOCAL WILDLIFE SAFETY GUIDELINES.

14.3 Location Data Disclaimer

LOCATION DATA MAY NOT BE ACCURATE OR CURRENT. DO NOT RELY SOLELY ON THE SERVICE FOR NAVIGATION OR SAFETY DECISIONS.

14.4 User Content Disclaimer

WE DO NOT ENDORSE, SUPPORT, OR GUARANTEE THE ACCURACY, RELIABILITY, OR APPROPRIATENESS OF USER CONTENT. WE ARE NOT RESPONSIBLE FOR ANY USER CONTENT OR ITS CONSEQUENCES.

14.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

14.6 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

15. Indemnification

You agree to indemnify, defend, and hold harmless Corner Office Software LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content
  • Any inappropriate content you post or share

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

16.2 Arbitration Agreement

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules.

16.3 Arbitration Procedures

  • The arbitration will be conducted in Delaware
  • The arbitrator's decision will be final and binding
  • You may choose to have the arbitration conducted by telephone or video conference
  • Each party will bear their own attorneys' fees and costs unless otherwise required by law

16.4 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING WILL BE LIMITED TO THE DISPUTE BETWEEN YOU AND US INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

16.5 Exceptions to Arbitration

The following disputes are not subject to arbitration:

  • Claims for injunctive or equitable relief
  • Small claims court actions
  • Intellectual property disputes
  • Claims related to or arising from allegations of theft, piracy, or unauthorized use

16.6 Opt-Out of Arbitration

You may opt out of the arbitration agreement by sending written notice to us within 30 days of first accepting these Terms. Your opt-out notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

17. Intellectual Property

17.1 Our Intellectual Property

The Service, including its design, functionality, and content, is owned by Corner Office Software LLC and protected by copyright, trademark, and other intellectual property laws.

17.2 Trademarks

"Trax" and related marks are trademarks of Corner Office Software LLC. You may not use our trademarks without our written permission.

17.3 Copyright

The App and its content are protected by copyright. You may not copy, distribute, or create derivative works without our permission.

18. Notices

18.1 Notice to You

We may provide notices to you through:

  • The App interface
  • Email to your registered address
  • Push notifications
  • Postal mail

18.2 Notice to Us

Notices to us should be sent to:
Corner Office Software LLC
cornerofficesoftware@gmail.com

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

21. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

22. Assignment

We may assign these Terms or our rights and obligations under these Terms without your consent. You may not assign these Terms without our written consent.

23. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

24. Contact Information

If you have questions about these Terms, please contact us at:

Corner Office Software LLC

cornerofficesoftware@gmail.com

By using the Trax mobile application, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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